FIT Tracking Solutions support team offers a wide range of services and support tools to enable flexible solutions and prompt technical support to our valued customers.
The support section offers access to help, documentation, training materials and the latest software releases.
In addition, FIT Tracking Solutions has an Online HelpDesk (using our own renowned software, FIT | HelpDesk), where you can submit a ticket to our technical support or search previous inquiries.
HelpDesk allows you to:
- See the FIT system first hand.
- View all the relevant information that is needed to solve requests in the fastest time possible.
- Inquire anonymously, as we appreciate that not all individuals want to send in their contract details.
Please note: This system allows our support staff to shield against unnecessary spam as we can impose filters on all email that is received by the FIT system. Inputted personal information is stored in hidden fields that are only available to our support staff
The Frequently Asked Questions section offer quick answers to the most common questions about the system. This is the ideal location to search for common questions or problems and can be the starting point for your searches.
FIT Tracking Solutions has developed online training material to help customers understand some of the different features of the system. View Training Details
The upgrades section provides the latest software upgrades and instructions for downloading and configuring these upgrades. Upgrades index