When developing new products, processes or even new revenue streams, are you sufficiently rigorous in defining issues and putting a plan in place to resolve them? No? Don’t fret, you are not alone. Most companies have disparate systems to track issues or they may not have a system at all, and this leads to extra expense for the company and extra headaches for the employees. Not the ideal situation to encourage productivity.
Spreadsheets just aren’t effective to use for tracking issues, and updating and distributing them can be a nightmare. Having the right tracking tool means that nothing goes by the wayside, and everyone involved knows what they are responsible for, as well as what other members of the team are responsible for. Collaboration is key.
Here are the top 5 reasons why tracking issues should be on the top of your priority list:
- If you aren’t defining the problems that need to be solved, and articulating clearly why those issues are important, you may miss opportunities, waste resources and end up working on something that may not be aligned with your business strategy;
- Addressing a less critical issue before the one that should have been at the top of the list can cost time and money. Even worse, it may cost you a hard earned customer;
- Ensuring that existing workflow is being adhered to by all members of the team;
- Increase team collaboration without the need for meetings. This allows team members more time to actually work on the issues at hand, making finding a resolution faster and more efficient.
- Management is able to “see around corners” and anticipate potential risks to the project.
If you have not yet implemented a formal tracking system, now is the time. Keep your company on track!